Job Description

The financial scope of work also entails:
1. Minimizing and eliminating the risk for financial penalties incurred due to DSCSA non-compliance.
2. Minimizing the impact to working capital and waste caused by quarantined product, DSCSA-data errors, and internal systems errors.
3. Defining the financial and operational opportunities for savings due to internal and external non-adherence to standard pharmacy warehouse receiving procedures.


Responsibilities
1. Monitor and manage serialization exceptions using TraceLink SCWM platform, ensuring timely investigation and resolution; Troubleshoot *** Health's traceability and verification issues, escalating to trading partners.
2. Support the implementation of SOPs and compliance workflows for exception handling and traceability; Maintain and update knowledge management records, ensuring compliance documentation aligns with *** Health's policies and regulatory standards
3. Act as a liaison between *** Health's internal teams and external trading partners (manufacturers, wholesalers), addressing quarantine inventory issues and exception resolutions
4. Assist in training *** Health teams (Retail pharmacies and distribution centers, PBM Mail, PBM Specialty, etc.) on serialization compliance, exception management, and best practices
5. Support the development of systems and processes needed for on-going exceptions management. Stay up to date with DSCSA compliance milestones, providing input for process improvements and regulatory updates.


REQUIRED SKILLS:
1. Strong verbal and written communication skill with the ability to present finding and influence key stakeholders.
2. Advanced analytical thinking and problem-solving skills; ability to make data-driven decisions under regulatory timelines.
3. Proven experience leading cross functional collaboration and building consensus across *** Health enterprise.
4. Ability to adapt quickly to shifting priorities and evolving Supply Chain Security Act (DSCSA) regulatory requirements.
5. Highly detailed oriented with strong focus on accuracy and completeness.
6. Demonstrated ability to manage complex project and competing priorities under tight deadlines.
7. Experience in exception management, triage workflows, and issue resolution within high volume, high urgency environments.
8. Familiarity with DSCSA requirements, serialization, and traceability compliance across all *** Health business units (distribution center, PBM, retail tec.) settings.
9. Knowledge of typical pharmacy and warehouse product flow and work force.
10. Hands on experience with TraceLink or similar DSCSA compliance platform.
11. Proven track record managing queues and driving process improvement across large organization.
12. Ability to influence outcomes, mediate conflicts, and guide team to resolution in high stake regulatory environment.
13. Advanced proficiency in Microsoft Excel and PowerPoint


EDUCATION:
Associates Degree Required
Bachelor's is preferred


Preferred Qualifications:
3+ years' experience in supply chain, analysis, retail, or healthcare
BA/BS in Information Systems, Supply Chain Management, or equivalent
Broad Supply Chain and/or Store Operations experience
Prior experience with Tableau or BI tools
Highly motivated and a natural problem solver
Prior database experience preferably utilizing SQL.
Experience in developing analytical tools, templates, financial/statistical models, or process flows.

Job Tags

Remote job, Shift work,

Similar Jobs