Air Export Operations Agent Job at ICAT Logistics, Inc., Elkridge, MD

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  • ICAT Logistics, Inc.
  • Elkridge, MD

Job Description

Who we are?

At ICAT Logistics, we're more than a company -- we're a dynamic team fueled by passion, innovation, and a relentless drive for excellence. Here, we cultivate a forward-thinking culture where top talent is empowered to grow, thrive, and make a real impact.

Our people don't just solve logistics challenges; they create smart, strategic solutions that drive success for our clients. With a vast global network, we offer limitless opportunities to collaborate, lead, and build a career that truly matters.

If you're ready to be part of something bigger, where your ideas shape the future and your potential knows no bounds, ICAT Logistics is the place for you!

What will you have the opportunity to do?

You will be responsible for providing the highest-level customer experience through the processing of air shipments on the export team. You will perform day-to-day coordination of tracking of air export shipments, schedule and arrange pickups, and book space with air carriers completing air-related documentation, including airway bills, pick-up orders, and manifests.

What do we need from you?

  • International export experience in the freight forwarding industry including understanding of US Customs, TSA, and CTPAT regulations
  • College degree preferred but not required
  • Natural ability to multi-task in a fast-paced work setting
  • Impeccable customer service skills: ability to build trust and maintain relationships within the business
  • Ability to communicate (written and verbal) effectively in a diverse, multicultural environment
  • Excels in meeting deadlines and demonstrates superior time management skills
  • Must possess strong attention to detail
  • Highly motivated team player with an outgoing and positive work attitude
  • Advanced skills with Microsoft Office products and daily PC use
  • Dangerous goods certification preferred but not required
  • Experience negotiating rates with trucking companies, carriers, and overseas partners, etc.
  • Knowledge of international and domestic geography
  • Proven analytical, problem-solving skills in a logistics environment
  • Adopt ICAT's core values and seamlessly integrate into ICAT's culture

What will you get from us?

More than just a great job - we offer amazing benefits, too!

  • Growing company with opportunity for advancement
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Flexible Spending Account
  • 401(k)
  • Life Insurance
  • Short & Long-Term Disability
  • 3 weeks PTO
  • 8 Holidays
  • 1 Floating Holiday
  • Learning Allowance Program
  • Quarterly incentive program

Are you the perfect fit and have what it takes to join the ICAT team?

To learn more about this fantastic opportunity, visit our career page at to read the full job description.

We are not accepting inquiries from recruitment agencies or third-party vendors for this position. Unsolicited outreach will not be considered.

Job Tags

Holiday work, Full time, Temporary work, Overseas, Flexible hours,

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