Job Description

Our client, a leading player in the commercial insurance industry , is seeking an Insurance Change Manager  to join their team. As a Change Manager, you will support the NA COO office in enhancing the utilization of existing tools and processes.

Job Title: Insurance Change Manager
Location: Remote
Pay Range: $35-40/hr + Benefits
Contract Duration: 24-Months

What's the job?

• Review current utilization of tools and compare against targets to identify areas for improvement.
• Develop strategies to enhance client & field engagement to maximize the benefits of tools and promote process ownership.
• Organize ongoing training sessions and refreshers to ensure users have the latest information regarding a tool's features and best practices.
• Utilize communication channels to gather feedback and communicate updates or changes effectively.
• Collaborate with stakeholders to align the tool's functionality with business needs, objectives, and desired client or colleague experience.
• Work closely with the Operational and Product team members to review and document internal processes related to tool onboarding.
• Monitor survey feedback to assess effectiveness of supporting resources, adjusting to fit evolving need, and informing future enhancements.

What's needed?

• Bachelor’s Degree.
• Minimum 5-7 years pwe roven experience in change management, with a focus on supporting and optimizing existing technologies and processes.
• Strong analytical skills to assess current usage and identify opportunities for improvement.
• Excellent communication and interpersonal skills, with the ability to engage and support users at all levels.
• Ability to work independently and collaboratively across multiple priorities in a dynamic environment.
• Familiarity with the insurance and broking industry a plus. 

What's in it for me?

• Opportunity to work in a dynamic and collaborative environment.
• Engage in meaningful projects that drive organizational change.
• Develop your skills in a complex global matrix environment.
• Be part of a team that values innovation and efficiency.
• Contribute to the success of a leading organization in the commercial insurance sector.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –  creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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