Live Chat Agent / Customer Support (Remote) WorkFrom Home- Full Time/Part Time Job at Audacy Inc., New York, NY

cWpxc3htVllqOHEzbWdITWhuNFhUV2tJMEE9PQ==
  • Audacy Inc.
  • New York, NY

Job Description

We are seeking a highly motivated, tech-savvy, and customer-focused Live Chat Agent to join our remote support team. As a Live Chat Agent, you will be the first point of contact for our customers, providing real-time assistance, troubleshooting, and solutions via our live chat platform. If you're someone who thrives in a fast-paced environment and enjoys helping others, this is the role for you.ResponsibilitiesProvide prompt, professional, and accurate support to customers via live chatAssist with order processing, product inquiries, technical issues, and general customer concernsTroubleshoot and resolve issues with empathy and efficiencyDocument customer interactions and escalate complex issues as neededMaintain up-to-date knowledge of products, services, and company policiesCollaborate with internal teams to improve customer experienceRequirementsPrevious experience in customer service, live chat, or help desk support (1+ year preferred)Excellent written communication skills with attention to detailAbility to multitask and handle multiple chats simultaneouslyStrong problem-solving and critical thinking abilitiesComfortable working independently in a remote environmentHigh-speed internet connection and a quiet, distraction-free workspaceProficiency with chat software and customer service platforms (e.g., Zendesk, Intercom, Freshdesk) is a plusBenefitsCompetitive hourly rate: $31/hourFlexible scheduling options (full-time or part-time)100% remote work from anywhere within the U.S.Paid training and ongoing supportOpportunities for advancement and performance bonusesSupportive, inclusive team cultureHow to ApplyReady to join a team that values your skills and supports your growth? Submit your resume and a brief cover letter explaining why you're the perfect fit for this role. We look forward to chatting with you!
recblid h27i2x6lyn463l09uurvwg31mr9vwo

Audacy Inc.

Job Tags

Remote job, Hourly pay, Full time, Part time,

Similar Jobs

ClinSmart

Project Manager (Clinical Trials) Job at ClinSmart

Project Manager (Clinical Trials)Position: Full TimeLocation: RemoteJob Duties:~Evaluate and train investigators~Attend investigator meetings~Conduct...  ...the pharmaceutical or biotechnology industry~This position can be contract, full-time, or part-time.... 

Dignity Health

RADIOLOGY TECH II Job at Dignity Health

**Responsibilities****About This Position**In keeping with the French Hospital Medical Center health care philosophy the Radiologic Technologist II performs all radiographic and fluoroscopic procedures at a technical level not requiring supervision to technical detail...

The Maersk Group

Warehouse Associate - Oakdale, PA. Job at The Maersk Group

 ...supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for... 

FC Renew

Senior Scientist Job at FC Renew

 ...FC Renew, LLC, is an early-stage deep tech development company enabling the hydrogen transition and accelerating electrification of essential...  ...creating a 5.3x reduction in total cost of ownership. Our research and development is currently supported and funded by the U.S.... 

Deloitte

Property Tax Manager - Multistate Job at Deloitte

Are you a strategic and creative Tax Manager who likes working on complex property tax issues? Are you ready to make a greater impact on organizations by combining tax consulting solutions and innovative technologies in order to align the tax function with the business...