Job Description

Store Manager - Kay Jewelers - Queen Ka'Ahumanu Center Pay Competitive Employment type Full-Time Job Description Req#: REQ_56245 At Kay, we know that love is unstoppable. Which is why we’re devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us! Title: Store Manager Reports To: District Manager Reporting to this Position: Assistant Store Manager, Jewelry Consultant, Sales Support and Inventory Control Basic Function: Direct the daily operation of assigned Store to achieve sales and profit through leadership and training in accordance with Company standards, policies, systems, and procedures. Minimum Requirements: Completion of Information Security Awareness Quiz with a passing score Completion of Safety First Quiz (Akron-Based Team Members) or the 2016 Key Safety Curriculum (Dallas-Based Team Members) with a passing score No Code of Conduct written counseling within the past six months Met all expectations (Akron-based Team Members) or Achieved Requirements (Dallas-based Team Members) on last Performance Appraisal Completion of Minimum Training Requirements training module and completion of the Minimum Training Requirements Quiz, with a passing score, which are located on the Signet Learning Portal Responsibilities: Attains sales and profit projections as set by the Company. Maximizes the sales and standards performance of all Team Members. Strictly adheres to and enforces all Company policies and procedures in support of the Company’s business objectives. The position is responsible for monitoring GEI performance within the assigned Store. Responsible for operation, staffing, recruiting, succession planning and sales leadership within the assigned Store. Maintains a work schedule: Minimum of 40 hours per week, including Store hours on Friday, minimum of three nights per week, Saturday until 5:00 p.m., and minimum of every other Sunday. Establishes a positive, professional results-oriented work atmosphere. Maintains open lines of communication with Team Members and management. Contributes to an environment of total Guest satisfaction. Effectively delegates assignments and follows up to verify completion. Maintains the neatness and cleanliness of the sales floor, office, windows and storage areas. Recruits and selects Team Members to Company standards and guidelines. Embraces and implements all Company selling tools and technology. Follows all Company policies and guidelines during the hiring process. Strictly enforces all corporate Time Records policies. Maintains daily focus among all Team Members on performance standards achievement. Fosters an environment of recognizing and developing Team Members through regular one-on-ones. Monitors the completion of all training programs assigned to Team Members. Evaluates Team Member performance to determine progress and identify developmental needs. Conducts regular Store meetings to keep Team Members informed about Company policies and procedures. Conducts special event meetings and trains Team Members to achieve special event goals. Knows and trains all Team Members on features and benefits of the merchandise. Required to attend annual Managers’ Leadership Conference. Principal Accountabilities: Achieves profit goals by controlling markdowns, expenses, payroll and Design & Service Center utilization. Oversees the sales floor, office and inventory functions. Monitors the saleability of the merchandise. Effectively delegates assignments and responsibilities to Team Members. Advises District Manager of merchandise requirements and excesses. Responds promptly and accurately to all management directives. Follows Company guidelines regarding window and showcase displays. Makes certain all credit applications are verified and that credit guidelines are adhered to. Keeps management informed of the marketing, merchandising and credit programs of competitors. Maintains high level of Guest service and follow-up. Coordinates Guest calling efforts by Store Team Members. Follows and enforces the Signet Social Media Policy. Regular scheduled attendance is considered an essential function of this job. Performs other duties as assigned. Required Skills and Abilities: Demonstrate the highest level of professionalism to Guests and Team Members. Ability to achieve outstanding sales performance and to lead and train by example. Display a positive and enthusiastic attitude to inspire and motivate others. Excellent planning, organizational, delegation and follow-up skills. Ability to work independently without immediate supervision. Ability to accept responsibility and meet deadlines. Ability to effectively plan and organize the duties of others. Ability to set priorities. Display a professional approach and image. Ability to understand and thoroughly explain detailed information. Willingness and ability to provide positive and constructive feedback. Reliable and dependable. Ability to communicate, understand and empathize with others. Willingness to accept responsibility, make decisions and delegate when appropriate. Ability to motivate, persuade and influence others. Ability and willingness to apply personal effort and time necessary to attain goals. Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Note: For internal candidates, please complete your Professional Profile in Workday. #J-18808-Ljbffr Signet Jewelers

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