Job Description

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. The Cocktail Server at Good Luck Lounge will anticipate and respond to guests’ needs, suggestively sell beverages and menu items, take orders, answer guest questions, make recommendations, up-sell liquors, communicate drink orders to bar through Point of Sales system, deliver drinks maneuvering trays through large crowds, maintain line of sight/atmosphere control by circulating through work area, remove dirty glasses and dishes including lifting/moving bus tubs up to 25lbs, keep tables clean, clean spills, remove food, trash or obstacles from floor using proper lifting techniques, maintain company safety and sanitation standards, follow housekeeping standards per HOB policy, keep current on all standard operating procedures, request identification from guests who appear under 30 years of age, ensure responsible alcohol service per local ordinance and company policies, recognize intoxicated guests and refuse further service courteously, receive payment and process transactions, ensure comp and void checks are processed according to policy, and assist other servers and staff as needed. Required qualifications include ability to work late hours, flexible schedule, working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems, 3 years’ work experience interacting with people positively, tolerance of all cultures, music and art forms, Responsible Alcohol Awareness Training Certification or equivalent, and ability to deal with intoxicated guests positively and safely. Preferred qualifications include cash handling experience, experience recognizing valid IDs, and experience in a live music environment. The working environment is fast-paced, often loud and stressful, requiring extended periods of standing and ability to lift or move up to 25 lbs using proper techniques. Live Nation is an equal opportunity employer committed to diversity and inclusion, providing reasonable accommodations for disabilities and religious practices.

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