Job Description

Senior Manager, Platform Solutions Consulting

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @rippling.com addresses.

About the role:

Rippling is currently seeking a motivated and strategic Senior Manager to lead and grow our new Platform Solutions Consulting team. In this role, you will be leading a brand new team comprised of two types of SCs:

• Platform Solutions Consultants who represent the advanced technical aspects of our platform such as Custom Apps, API, and Security.
• Architects who work with our largest and most strategic customers to establish how Rippling will fit within their technological strategy & landscape.

This leader will define the processes and measures of success for these new SC types, quickly iterating with an entrepreneurial mindset to drive impact in a fast-paced, often ambiguous environment working with our newest products. Working alongside our sales and solutions consulting leadership and directly participating in top deals, your insights and expertise will play a pivotal role in our company’s growth and success.

Responsibilities:

• Lead a portion of the Solutions Consulting (SC) team and define/drive our Platform and Architect sales processes, shaping strategies that align with our clients' and business needs and developing SC’s skills and careers.
• Foster strong relationships with Rippling prospects and customers, understanding their unique challenges and providing appropriate solutions.
• Partner closely with sales leadership, providing hands-on support for key deals and acting as a strategic advisor throughout the sales cycle.
• Capture and analyze product feedback from customers and provide comprehensive reports to our product team, influencing the direction and prioritization of our product roadmap.
• Influence and own the operational infrastructure and performance metrics for your team, must have strong salesforce reporting and visual presentation skills.
• Create a culture of engagement, performance, and inclusiveness within the SC team, inspiring team members to innovate and improve continually.
• Work closely with our Recruiting team to attract, hire, and retain top talent, shaping a team that is versatile, dynamic, and committed to our company's vision and values.

Qualifications:

• Bachelor’s degree or equivalent work experience required.
• Minimum 2-3 years of SC leadership experience AND 5-10 years of pre-sales/sales experience.
• Experience in selling data technology: ideally both low code application/data platforms (e.g. Airtable/Coda/Salesforce) and Analytics/data platforms (e.g. Tableau/Snowflake/Databricks).
• Demonstrable experience in leading and managing solutions consulting teams, with a strong track record and references.
• Excellent understanding of enterprise sales process and dynamics.
• Strong analytical skills, must be comfortable with salesforce reporting and capable of owning operations for your business segment.
• Strong track record of leading and executing cross-functional initiatives.
• Exceptional leadership skills, with a demonstrated ability to inspire and motivate teams.
• Strong communication skills, both written and verbal, with the ability to effectively convey complex information to a variety of audiences in Slack and in-person.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40-mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive On-Target Earnings (base salary + sales commission) + benefits + equity. The On-Target Earnings for US-based employees will be 75/25 commission split for base/variable pay, and aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

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